FAQ
Vehicle tracking removal: frequently asked questions
Straight answers about factory telematics, hidden GPS trackers, and how our guides work.
Disabling factory telematics
+Is it safe to disable OnStar, Uconnect, or Ford SYNC Connect?
Yes, when it's done the way our guides describe. Telematics modules handle cellular connectivity. They aren't part of the airbag, ABS, stability control, or steering systems, so pulling the correct fuse or unplugging the module doesn't affect how the vehicle drives or protects you in a crash.
+Is it reversible?
Every guide leads with a reversible method: a fuse pull, antenna disconnect, connector unplug, or software setting. Put the fuse back or reconnect the plug and the module works again.
+What stops working after I disable it?
Features that depend on the cellular modem: automatic crash notification and SOS calling, remote start and lock from the phone app, vehicle locate and stolen-vehicle tracking, the built-in Wi-Fi hotspot, and over-the-air updates. Radio, Bluetooth, CarPlay/Android Auto, and the backup camera keep working.
+Will disabling telematics void my warranty?
It can affect warranty coverage for related connectivity components, and a dealer may re-enable or flag it during service. Because the recommended methods are reversible, you can restore the module before dealer visits if you want to. See our Terms of Service for details.
+Isn't an account opt-out enough?
It might be. Manufacturer opt-outs stop the data sharing the automaker controls, and GM is now required by the FTC to offer one. But the modem stays powered and connected. If you bought the car used, can't access the original account, or want the hardware itself inert, you need a hardware disable.
+Does disabling the car's tracker stop my phone from tracking me?
No. Your phone, and apps like Google Maps or your insurer's driving app, track location independently. Disabling the vehicle module only stops the car itself from reporting.
Hidden and aftermarket trackers
+How do I know if there's a hidden GPS tracker on my car?
Check the OBD-II port, under the dash, inside the bumpers and wheel wells, under the seats, and in the trunk, and use your phone's unknown-tracker alerts to find AirTags. Our free guide to finding a GPS tracker on your car walks through all 10 spots.
+Do you remove trackers in person?
No. We sell downloadable guides only and don't work on vehicles. For a hardwired aftermarket tracker left behind by a previous owner, fleet, or dealer, a car-audio or alarm installer can remove it and restore the factory wiring. Never remove a device required by an active loan, lease, or fleet agreement.
Buying a guide
+How do I receive the PDF guide?
By email, and on the confirmation page. Pay by card and the download link appears right away and is emailed to you within a minute. Pay in Bitcoin and the link is emailed once the payment confirms on the network, usually 10–60 minutes.
+Can I pay with Cash App or a credit card?
Yes. Checkout takes Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay through Stripe. You can also pay in Bitcoin, including Bitcoin bought in Cash App. Our Pay with Bitcoin page has step-by-step instructions.
+My vehicle isn't listed. Can you help?
Email info@polksales.com with the make, model, and year. We may already have notes on it.